1. Acceptance of These Terms

These Terms of Use apply to your access to and use of arbolune.com, including its pages, content, features, product information, customer service functions, and related website services.

If you do not agree with these Terms of Use, please do not use the website. Your continued use of the website indicates that you accept these terms, subject to any rights that cannot legally be excluded.

2. Permitted Use

You may use the website for personal, informational, and legitimate shopping purposes.

You agree that you will not:

• Use the website for unlawful, fraudulent, or abusive activity.
• Attempt to interfere with the website, servers, checkout system, or security features.
• Access or attempt to access restricted areas, accounts, systems, or data.
• Use automated tools to copy, scrape, monitor, or collect website content without authorization.
• Upload malicious code, viruses, harmful files, or other disruptive material.
• Impersonate another person or provide false or misleading information.
• Use the website in a manner that may harm arbolune™, its customers, or third parties.

3. Website Content

The website may include product descriptions, photographs, measurements, specifications, illustrations, editorial content, logos, graphics, layouts, and other materials.

We make reasonable efforts to keep website information accurate and current. However, errors, omissions, formatting differences, availability changes, or minor visual variations may occur.

arbolune™ may update, change, suspend, or remove website content or features at any time without prior notice where permitted by law.

4. Product and Purchase Information

Product information available on the website is provided to help customers make informed purchasing decisions. Product dimensions, colors, materials, functions, availability, and prices may be updated from time to time.

Purchases, payment, shipping, cancellations, returns, refunds, and related matters are governed by the applicable store policies and checkout terms.

Adding a product to a cart does not guarantee that it will remain available until checkout is completed.

5. Intellectual Property Rights

Unless otherwise stated, the website and all associated content are owned by or licensed to arbolune™ or Shanghai Zhongzuobiao Information Technology Service Co., Ltd.

This includes brand names, logos, text, product descriptions, photographs, graphics, design elements, page layouts, visual materials, and software components.

You may view and use website content for personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, publish, sell, license, or commercially exploit any website content without prior written permission.

6. Trademarks

arbolune™ and related brand elements may be trademarks, trade names, or commercial identifiers of the business operator or its licensors.

You may not use these names, logos, or related visual elements in a way that suggests sponsorship, affiliation, endorsement, or ownership without written authorization.

7. User Submissions

If you submit reviews, comments, suggestions, photographs, questions, or other content, you are responsible for ensuring that the content is accurate, lawful, and does not violate another person’s rights.

You agree not to submit content that is abusive, threatening, defamatory, misleading, obscene, discriminatory, invasive of privacy, or harmful to others.

By submitting content, you grant arbolune™ a non-exclusive, worldwide, royalty-free right to use, reproduce, display, adapt, and publish that content for business, customer service, marketing, or operational purposes, subject to applicable law.

8. Third-Party Services

The website may rely on third-party providers for payment processing, shipping, website hosting, analytics, communication, security, or other business functions.

Third-party services may have their own terms, privacy policies, and operating rules. arbolune™ is not responsible for the independent content, availability, actions, or practices of third-party services outside our direct control.

9. Website Availability and Security

We aim to keep the website available and functioning properly, but we do not guarantee that it will always be uninterrupted, error-free, secure, or available at every time or location.

Website availability may be affected by maintenance, updates, technical failures, hosting issues, network interruptions, cyber incidents, severe weather, or other circumstances beyond our reasonable control.

10. Privacy

Information collected through your use of the website is handled according to the applicable Privacy Policy.

By using the website, you acknowledge that certain technical, order, contact, and usage information may be processed as reasonably necessary to operate the website, provide services, fulfill orders, and communicate with customers.

11. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its content are provided on an “as available” and “as is” basis.

We do not guarantee that the website, content, information, or features will always be complete, accurate, current, uninterrupted, or free from errors or harmful elements.

Nothing in these Terms of Use excludes any warranty or consumer protection that cannot legally be excluded or limited.

12. Limitation of Liability

To the maximum extent permitted by applicable law, arbolune™ and Shanghai Zhongzuobiao Information Technology Service Co., Ltd. will not be liable for indirect, incidental, special, consequential, or punitive losses arising from or related to your use of the website.

This may include losses caused by website interruption, technical problems, unauthorized access, reliance on website content, third-party services, or events outside our reasonable control.

13. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, liabilities, damages, and reasonable expenses resulting from your violation of these Terms of Use, unlawful use of the website, infringement of another person’s rights, or misuse of website content.

14. Suspension or Termination

We may restrict, suspend, or terminate access to the website if we reasonably believe that a user has violated these Terms of Use, engaged in abusive or unlawful conduct, threatened website security, or caused harm to the business or other users.

Provisions that by their nature should continue after termination may remain effective, including intellectual property, disclaimers, limitations of liability, and dispute-related provisions.

15. Changes to These Terms

We may revise these Terms of Use from time to time. The updated version will be posted on this page and may include a revised effective date.

Your continued use of the website after revised terms are posted indicates acceptance of the updated Terms of Use, subject to applicable law.

16. Governing Law

These Terms of Use are governed by the applicable laws and regulations relevant to the operation of the business, without limiting any mandatory consumer protections that apply in your place of residence.

17. Contact Information

If you have questions about these Terms of Use, please contact:

Email: service@arbolune.com
Phone: +86 184 6618 9805