Contact Us
We’re Here to Help
Whether you have a question about a product, an order, shipping, or outdoor living, our customer support team is ready to assist.
Let’s Connect
Please send us your message using the form below. To help us respond more efficiently, include your order number or as much relevant information as possible.
Send Us a Message
Customer Support
Our team is available to help with product information, order questions, delivery updates, returns, and general support.
Email Support
service@arbolune.com
Customer Service Phone
+86 184 6618 9805
Support Hours
Monday–Friday, 9:00 AM–6:00 PM
Response Time
We aim to reply within 1–2 business days.
A Thoughtful Reply Starts with the Right Details
If your message concerns an order, please include the order number, the email used at checkout, and a brief description of your question. This helps us review your request more quickly.
Company Details
Brand Name: arbolune™
Legal Company Name: Shanghai Zhongzuobiao Information Technology Service Co., Ltd.
Legal Representative: Liu Dan
Company Address: 6th Floor, Building 6, Lane 600, Yunling West Road, Changzheng Town, Putuo District, Shanghai
Official Website: arbolune.com
Customer Support Email: service@arbolune.com
Customer Service Phone: +86 184 6618 9805
Ownership: Owned and operated by Shanghai Zhongzuobiao Information Technology Service Co., Ltd.